WholesaleWe are wholesale only and have a $250.00 minimum for showroom visits by appointment. Office hours for mail order are 9:00am to 5:30pm, Pacific Standard Time. Please not that many items are by the weight and fluctuate from piece to piece. Prices listed on the website are estimates only and the price of many items will be weighed before shipping. Please note that your credit card will not be charged until you order has been filled. Items that are not available or out of stock will not be charged to your card. Please call the office with any questions at 800-742-2323.
Minimum OrderWe have a $250 minimum order. Please try to average at least $20.00 per style when ordering. We are not so strict about this but the key word is "average".
AvailabilityTry to allow for substitution if an item is out of stock since many of our items are hand made and take time to produce if we run out.
Back OrdersWe will back order a minimum of $50 worth of an item if you request a back order for that item. Otherwise you can just reorder later when it comes in again. We can special order commercial quantities of 250 gms or more of most items with an average of 2 months advance notice. Production time varies according to country of origin.
PricingPlease note that items in silver and vermeil vary in weight and price from piece to piece. The labels on your packages are estimates only. We may weigh your order in bulk to save time and the total we charge you may be slightly higher or lower. Most of the items in this catalog are sold by the weight and they have weights listed under the item number, please note that items weigh slightly different piece to piece and production to production so the price may be higher or lower than what is stated.. All other items (those without weights listed) are sold by the piece and have the piece price listed next the item number. Please note that all prices may be subject to change and we are not responsible for typographical errors.
Volume DiscountsIf you need very large quantities of a single item, then please call for pricing. A kilo discount is available for customers mixing and matching minimum quantities of findings to attain a 1000-gram order. The kilo discount lowers the price by 10 cents a gram on all categories and gives you 10% off all items by the piece.
RefundsItems in original condition may be returned within 30 days of receipt, just simply send them back with a note to have us refund your card or your account. No refunds on special orders.
ShippingWe use United States Priority Mail and UPS for shipping and charge standard US Postal and UPS rates plus a $1.50 handling charge. Insurance costs 40 cents per $100 on all parcels. Normally your order will go out within a few days, however when we are really busy it can take up to 10 days to get your order out. So please try to plan ahead, especially during the yearly Tuscon Gem Show from late January to mid February.
Gold Plate (Vermeil)Our vermeil is 22 Karat gold over sterling silver. We carry many of our best sellers in gold plate, however other items may need to be special ordered if not in stock. Special orders take 2 to 3 weeks and are subject to a minimum order.
GemstonesWe try to offer several stone choice for each gemstone item, however they are subject to availability. Please try to be flexible on stone choices when ordering smaller quantities. We can special order commercial quantities of 250 gms or more of a given stone type with 3 months notice.
Glossary of gemstone abbreviations:
|BL||Black Onyx, cab|
|Rm||Rainbow Moonstone, cab|
|SM||Smokey Quartz, fac|